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FAQS

 

U.S.   S H I P P I N G 

Items ordered and paid for will ship after 2–5 business days, unless otherwise noted in the description of the product. After leaving our facility, USPS typically delivers in 2–5 business days. If you need to rush your order let us know and we are happy to work with you. 

 

O R D E R   I S S U E S

If you have any problems with your order (not received, not what you were expecting, etc. ) please contact us.  

Please keep in mind that the products you are buying are handmade and 100% natural so they tend to have variations from batch to batch (slight changes in color and/or texture for example).

 

D A M A G E S

If you receive a damaged item, contact us immediately at info@Spoiledllc.com. We will happily replace any damaged items provided they are reported within 48 hours of order delivery.

 

R E F U N D S  +  E X C H A N G E S 

Due to the nature of our products, we cannot accept returns.

We will offer a replacement or a shop credit for certain circumstances. Please send us an email at info@spoiledllc.com with any concerns about your purchase.

 

Please note that Spoiled LLC is not responsible for any additional shipping costs for returns + exchanges, and we do not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery to Spoiled LLC.

 

Your satisfaction is our top priority and we will do what we can to ensure your happiness with every purchase.

 

P R O D U C T  +  U S A G E   W A R N I N G S

Please be aware of any skin allergies you may have before using our products. If you have a history of sensitivities or allergies, be sure to perform a skin test first.

If you are pregnant or breastfeeding, please consult your physician before using any products containing essential oils, as there are herbs and essential oils that are not recommended for use by pregnant and nursing women, infants, and children.

 

The products and information on these pages are not intended to treat, cure, prevent, or diagnose any medical condition and are not a substitute for the medical advice of a trained physician.